![]() It lists the title of the pirated file, a time-stamp, the protocol and IP-address. The infringement details at the bottom of the email are pretty much identical to the ones that were already sent out under the DMCA. Subscribers will have to learn about the looming browser hijack and other details in the Comcast help section. Nor is it mentioned that the notice can be appealed. Interestingly, the email doesn’t inform recipients that after four warnings they will be unable to browse the Internet. The email further points out where people can download movies and music legitimately, and notes that the copyright alerts are supposed to educate consumers. “A copyright owner has sent Comcast a notice claiming your Internet service from Comcast was used to copy or share copyrighted content like a movie, television program or song improperly,” the email starts. Comcast makes it clear that the notice comes from a copyright holder, to avoid the suggestion that they might be monitoring users’ Internet connections. The voice-mail carries the same information.Īs expected the copyright alert is carefully worded. The email (see below) briefly explains why the customer received this alert and also lists the alleged unauthorized download. TorrentFreak talked to one of the first recipients of a copyright alert and he tells us that in addition to the browser notification, he also received an email and a voice-mail message. This and other questions could have easily been avoided by clearly explaining how the “copyright alerts” are sent and what information people can expect. Vague alerts shared in Comcast help section How can people take action if they don’t know what they did wrong, people wondered. Luckily, more and more details were published in the days that followed, but many questions remained.įor example, several Comcast consumers complained that the pop-up notification shown in the help section doesn’t include any details on the allegedly infringed files. On launch day the Center for Copyright Information, who are in charge of the operation, were unable to tell us what measures the ISPs have in store for persistent pirates and none of the providers listed any detailed information on their websites. One of the things that stood out most was the lack of information released through official channels. Earlier this week the six strikes anti-piracy system finally launched more than a year later than initially planned. ![]()
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